Goal Setting – Done Right

Goal Setting is one of the best known of all mental skills – but we have come a very long way since the old days of S.M.A.R.T. goals.

Did you set some goals at the start of 2020 and then have them scuppered by the Corona Virus? Did you think to adjust your goals accordingly? Goal setting is actually the easy bit, it’s the getting that’s tricky.

This article was originally written in 2019 but has recently been updated. It now includes examples pertaining to the Corona Virus and associated challenges.

There are roughly 5000 separate searches for the term ‘goal setting’ every 24 hours around the world. This is the same number of searches for the term ‘sport psychology’. This suggests that athletes, coaches, students, bored teenagers and performers have heard of goal setting, want to do some but don’t really know how.

Before we help you out with this let’s remind ourselves of something important. It’s useful to seperate processes (methods) and their intended outcomes. In other areas of sports science, this is much easier. For example, in physical training one of the intended outcomes is cardio fitness. I assume you could list dozens of activities (processes) that would help improve cardio fitness. Moreover, you would never confuse skipping (for example) with the outcome of cardio fitness.

The Same Applies For Mental Training

The same framework can and should be applied to mental training but rarely is. Goal setting is the method. It’s a process but what are the intended areas we’re trying to influence when we do some goal setting? Furthermore, just like skipping which can be done well or poorly not all goal setting is the same. Most of the goal setting I have seen in the skipping equivalent of doing it once a year and hoping this will have a long last impact on cardio fitness.

Many sport psychologists will tell you that goal setting is all about improving motivation. But I would argue that it’s much broader than that. In fact, if done properly goal setting can become the entire foundation of your personal and sporting/performance endeavours.

Goal setting the Condor Performance way is really Goal getting. Setting long term outcome goals is actually rather easy. It’s the stuff required to get you there were the magic happens – so to speak.

Start With Your Preferences

The scientific literature refers to them as outcome goals, performance goals and process goals. It also suggests that ideally you’ll have all three types as part of your “goal setting” plan. I would agree.

Preferences are a much better label than outcome goals. The hard reality of elite competitive sport is that very few will actually achieve their long term goals. Preferences will soften the blow if you don’t make it without impacting on your motivation. Preferences want to be long term; between one and five years from now. They also want to be about both life and sport (performance). A simple 5 x 2 table of future preferences is ideal.

People with goals succeed because they know where they’re going! Do you know where you want to get to a year from now? What about five years from now?

This is nothing revolutionary. The highly overrated S.M.A.R.T Goals might get you to the same place as the above exercise. One of the key aspects missing from many goal setting systems is the concept of influence. It’s essential that the person coming up with their long term preferences knows this. We only have some influence on these futuristic outcomes.

I am updating this blog in the midst of the 2020 Corona Virus and associated challenges. I will use it to prove my point from the above paragraph. Almost every sporting goal set at the start of 2020 will not happen. Is it your fault? Of course not, you only have some influence on these preferences.

When doing goal setting / getting with my clients I normally start with preferences. But not always. If I feel that for the individuals in front of me (on the screen) ending with preferences will be best then I do just that.

Progress – The Key To Effective Goal Setting

Let’s assume for the sake of simplicity that you have started with your long term preferences. You have done your 5 x 2 table and have ten sporting and personal achievements clarified on paper. What next? The research calls them performance goals, we call them monthly checks.

Monthly Checks are typically performance aims and indicators that we have more influence on compared with our long terms preferences. Normally, we have a lot of influence on these key performance indicators. And here one of the secrets of many of the world’s best athletes. Due to having more influences on their KPIs compared with LTOGs they value the former more than the latter. Most competitive athletes do the opposite and wonder why they spend so much of their time frustrated.

Examples of monthly checks might be statistics from competitions. For example, maybe you’ll track ‘greens in regulation’ for all rounds of golf for the month of February and compare that with March. Or maybe you focus on training progress instead. Maybe you see if all that skipping is actually doing anything by repeating a heart rate recovery test at the start of each month.

Processes – How Champions Are Really Made

The final piece of the goal setting / getting puzzle is arguably the most important. What processes (activities) are best right now for you? By ‘right now’ I mean today and this week. There are two keys in doing this effectively. First, realise (know) that you have even more influence on your processes that you do on your progress and preferences. I would say ‘a huge amount’. You have a huge amount of influence on how to spend your time. Secondly, focus on what you can do. Good process planning doesn’t even consider what you can’t do not what you used to be able to do.

The current Corona Virus is a great example of this. Most athletes and coaches around the world are spending too much time thinking (talking) about what they can’t do right now. This common but unhealthy mental habit then makes it harder to think about the thousands of ways around challenges like lockdown.

If you’d like some professional help to set and then get some goals then get in touch. You can request a Call Back (form to the right on computers, below on smaller devices). Even better (as it gives us more background on you) is complete one of our questionnaires in which you can ask for info on our 1-on-1 sport psychology services.

Mental Toughness Is Not The Same As Mental Health

Leading Sport Psychologist Gareth J. Mole explains the difference between Mental Toughness for Performance and Clinical Mental Health.

Mental Health and Mental Toughness are not the same.
Being Mentally Well and Mentally Tough are not the same thing.

There is an encouraging change taking place behind the scenes in elite sport around the world. Mental health (wellbeing) is starting to be considered an important part of sporting excellence. This is a welcome change from the “win-at-all-cost” and “suck it up” ideologies that existed before. But it’s not all roses and bubblegum. With this Wellbeing Movement there is a risk that many people involved in the pointy end of sport will confuse mental health with mental toughness. Of course although they are related due to both being related to the mind, they are not one and the same.

Thousands of Psychological Models

Psychologists the world over vary considerably when it comes to which frameworks they use to inform their work. Maybe more so than any other regulated profession disagreement about which theories are best is common. On the one hand this is healthy as it encourages robust discussion – a key improvement ingredient of any profession. The issue with psychology, especially sport psychology, is both the size of the disagreements and how they’re handled.

When I started Condor Performance in 2005 one of my goals was to only have the healthy bit (above). By this I mean I set out to put together a team of sport and performance psychologists who all agreed on the core elements of what we did. To this day I am happy for the team to disagree about the smaller stuff but we need to be in unison about which framework is best for our sport and performance clients.

In 2005, most of the sport psychology theories were geared towards either performance enhancement or person enhancement. Often the ideas contained within wouldn’t work together. In fact, some of them would actually damage the other side. As a new qualified sport psychologist I was not satisfied with this status quo. Our clients deserved better.

Metuf Is Born

This was my starting point. Most registered psychologists are quite capable of assisting people with mental health issues (e.g. severe depression). However not many psychologists can help sporting clients with their “mental game”. The part that is getting referred to in famous phrases like “golf is 90% mental”.

I wanted to be able to do both, I wanted to bake my cake and eat it. Then I wanted other performance psychologists to be able to do the same. As 99% of the consulting we do at Condor Performance is one-on-one then I wanted to be a councillor, a coach or both to our growing client base.

Metuf didn’t come about suddenly. In fact the main elements from Metuf didn’t even have a proper name before 2010. They existed as a series of worksheets that we’d use with our clients. These PDFs, now part of our archives, declared that general wellbeing and happiness are not the complete psychological requirements needed to reach ambitious sporting goals.

There are other psychological aspects that may not be that useful for normal, everyday people. But these mental skills are mighty useful when it comes to achieving consistent success. The best umbrella term for these extra psychological strengths is Mental Toughness. 

Pre Shot Routines – A Great Example

Whenever I am asked to defend this position – that mental toughness and mental health are not the same – I use the same example. One of the most useful mental skill for start-stop sports (like golf, shooting, lawn bowls) is a Pre X Routine. For golf, that X is shot but for tennis it’s means point. These short routines have nothing to do with mental health and wellbeing. They never have, they never will.

As Metuf evolved so did it’s place in the bigger picture. We used to believe the ideas would only really work on the mentally well. In other words in the early days we’d often refer our clients to clinical psychologists for “fixing” first. But eventually we worked out that many people where quite capable of working on their mental health and mental toughness at the same time.

Where Does The Word Metuf Comes From?

Despite there being hundreds of mental skills that can be used to enhance human performance there are only a few mental targets. By this I mean when you seperate mental health from mental toughness and try to break down the latter into smaller parts you’re not left with a lot. When we refer to mental toughness five potential improvement areas keep coming up over and over again:

Motivation, Emotions, Thoughts, Unity and Focus. 

The first letter of each of these five words spells Metuf – which is pronounced with a soft ‘e’ as in egg not a hard ‘e’ as in me.

If we look at these five labels we can see where the confusion between Mental Health and Mental Toughness can come from. The first three in particular look like they’d be pretty handy for anyone struggling with their mental health (think depression and motivation, or severe anxiety and emotions). 

But the M in Metuf that stands for motivation is from the context of performance not daily life. The kind of interventions that a clinical psychologist might use to motivate someone with clinical depression don’t resemble the kind of Mental Methods we use to motivate mentally well athletes, coaches, officials and performers. And the same applies for the E, T, U and F.

The Aeroplane Analogy

The analogy that we have been using more recently is that competitive athletes are like four engines aeroplanes. Overall wellbeing is like the main body of the aircraft, Mental Toughness is like one of the engines. In other words there is no point in having Rolls Royce engines if they’re attached to an aeroplane that is falling to bits.

A full explanation of this analogy can be seen through the Introduction Videos of our online Mental Toughness training courses. These intro videos can be seen for free before you decide if you’d like to pay for the entire course.

If watching some video presentations isn’t your thing then reach out to us instead. We now have a team of almost ten psychologists. All of whom can help you with either your mental health, your mental toughness or both.


Mental Health Challenges for Athletes

Are athletes and coaches more or less likely to experience mental health issues compared with the general pollution? Sport psychologist Gareth J. Mole addresses this and other related questions.

Mental Health Challenges for Athletes
Mental Health Challenges for Athletes

As this previous article suggests at Condor Performance we consider Mental Health and Mental Toughness to be different concepts. Not opposites nor completely unrelated but far from one and the same.

Mental Health is ‘the condition of the mind’ as it relates to the individual and their ability to function. Genuine mental health issues will most likely have an impact across a number of aspects of the sufferer’s life.

So the severity of the mental illness is related to how they function as a person interacting with their society. If this person is an elite athlete then of course it might impact on their performances. However, it’s likely to hinder them in a number of other areas as well. By way of an example let’s consider a competitive athlete who has clinical depression. This serious mental challenge may well decrease their motivation to train in their chosen sport. But if it’s a genuine Major Depressive Disorder (MDD) then their motivation will be down across most (all) areas of their life not just their sporting commitments.

The most extreme cases result in the sufferer being institutionalised. For example, having to spend time in either a hospital or prison.

Sporting Mental Toughness, on the other hand, doesn’t work like that. It’s much more likely to be confined to performance aspects only. Let’s use the example of a team sport such as volleyball. One of the subcategories of Sporting Mental Toughness (SMT) is Unity (cohesion, group dynamics, culture). It’s very possible that the lack of team unity experienced by a volleyball team has no adverse affects away from training and games.

Mental Issues Common In Sport

If you’re looking for some cold, hard facts about mental health issues common in sport I have added a couple of articles to the bottom of this article. But this is how I see it. Athletes are human too so as humans they are susceptible to all the normal psychological risks of the general population. However, the world in which they find themselves might increase the chances of facing certain mental issues.

One great example is stress. Eloquently described in the below TEDx video by volleyballer Victoria Garrick. High performance circles are breeding grounds for stress. This is especially true for those involved in low or non-paying sports. The demands of training and competing on top of a job and/or study can be really stressful.

A recent Ted Talk about The Mental Health Challenges faced by Athletes.

There are some excellent questions being debated at the moment around all of this. One is ‘surely everyone would want to be mentally tougher not just performers?’ Not really. First, building genuine mental toughness is very hard. So, although everyone can attempt to it’s probably not worth it if you’re not likely to encounter ‘extreme mental challenges’.

An Analogy

Think of it as being similar to physical health and physical strength. Everyone could try and work towards being able to lift 150 kgs but how useful is it for most of us? Where is the ‘return on investment’? Maybe using the equivalent training time to practice mindfulness would be more sensible. But if you are a weight lifter, rugby player, bodyguard or defensive tackle – for example – then developing the muscle strength to be able to bench press that amount of weight clearly has a pay off in their performance areas. If you’re a librarian on the other hand, not so much. No disrespect to librarians intended. I am sure many librarians are elite performers in their field. But upper body strength is not that beneficial in pursuing librarian excellence.

Developing Mental Toughness works the same. Although everybody would probably be happy to process extraordinarily levels of focus (for example) is it worth investing the time required to get there if you’re never really going to need it?

Some recent publications have asked the question ‘Are Mental Toughness and Mental Health Contradictory Concepts in Elite Sport?’. In other words, do increasing levels of mental toughness have a negative impact on mental health? My contribution to this discussion would be as followers.

No, unless the individual is mentally ill and chooses to only improve their mental toughness. This is like the weightlifter ignoring their broken wrist and continuing to benchpress anyway.

What Does The Data Tell Us?

Are athletes and coaches more or less likely to experience mental issues compared with the general pollution? Luckily, work has been done to answer this question. As mentioned in this excellent article by Joshua Sebbens, Peter Hassmén, Dimity Crisp and Kate Wensley “A study of elite athletes in Australia reported almost half were experiencing symptoms of a mental health problem, and the proportion meeting caseness cutoffs for mental illness were deemed comparable to community data (Gulliver et al., 2015). More broadly, Rice et al. (2016) conducted a systematic narrative review and also suggested the prevalence of mental illness in elite athletes was comparable to the general population”.

I believe this article confirms the values that my colleagues and I at Condor Performance have on this topic on the right ones. In summary;

  • Mental Health and Mental Toughness are not the same nor is one a “part” of the other.
  • Mental Health and Mental Toughness are not opposites whereby when one improves the other goes down and vice versa.
  • Keeping an eye on mental health needs to be part of all sporting programs.
  • Improving mental health has a direct benefit to performance.
  • Free mental health advice should come from anyone. Paid mental health advice should only come from those with recognised qualifications.

It’s Not Just About Problems

The Positive Psychology movement exists because many psychologists wanted to do more than just fix mental issues. Traditional psychotherapy tends to be to get people back to ‘just functioning enough’ and that’s it. It’s like leaving someone mid way through their journey.

Sport psychology and her focus mental toughness were, in many ways, the original positive psychologies.

Additional Reading Related To Mental Health Challenges for Athletes

The Problem with Privilege

Sport Psychologist Gareth J. Mole argues that athletes from less developed nations might have higher levels of organic mental toughness.

One of the greatest aspects of sport is that with a little imagination it can be done for free.
One of the greatest aspects of sport is that with a little imagination it can be done for free

This article, The Problem with Privilege, was first written in 2018 and then updated in 2020.

Given the nature of the internet, I have no idea which country you’re from if you’re reading this article. But, given you can afford a device to access the World Wide Web then it’s reasonable to assume you are not currently below the poverty line.

So I suspect you have probably never considered there to be any downside of being privileged. Well from a Mental Toughness point of view, there can be.

The problem with privilege, especially in younger athletes, is there is less “organic” mental conditioning taking place. By organic I mean the natural way a place produces challenges thus forcing locals to “find a way” to overcome them.

Examples

Many of the best long distance runners of the past fifty years have come from Central or Northern Africa. The simple theory is that as young school kids from Kenya and Ethiopia they had to travel long distances to and from school without any form of transport. So they started running there and back from a young age. Obviously there are tremendous physical benefits to this. But what about the psychological gains due to doing something so hard from such a young age? All of a sudden, a 5000 meter Olympic final isn’t that big a deal. Just another 5 km stretch to be completed as fast as possible!

Mentally Harder Practice

At Condor Performance one of the ways in which we try to overcome this is via what we call Mentally Harder Practice (MHP). If done correctly this mental method can be very effective at boosting mental aspects of performance. No studies yet exist comparing MHP with growing up in a harsh environment. But my guess is that it would reduce the organic mental toughness gap between the first and the third world.

Mentally Harder Practice (MHP) is about doing anything that makes practice psychologically more challenging. I empathise mentally harder as it’s easy to incorrectly assume that physically harder means mentally harder. I recall once asking a high profile Rugby League coach what he did to make practice mental harder. He replied “to make the guys run up sand dunes in 35 degree heat”. I later asked his players about these sand dune drills and more than half said they loved them. If you love it, it’s not mentally harder. In other words MHP is basically manipulating your daily training environment to be less comfortable. On purpose, for your own benefit.

Ideas

One easy way to do some MHP is to play with the thermostat in training. In hot places, instead of cooling down the facility either do nothing or heat it up. Or when it’s freezing cold just let it be that way or cool it down even more!

There are three huge benefits to this type of mental training. I will use the above temperature example to explain. First, it varies training. We know the fastest way to demotivate an athlete is by having the same kind of training week after week. Second, if during an actual competition it was to become much hotter or colder than expected – this mental method will lessen the impact. Finally, MHP helps with two of the five aspects of mental toughness; [handling] emotions and [improving] focus. It helps with emotions as it makes training more emotional. This way you can really put your mental skills (like Mindfulness) to the test. Mentally Harder Practice helps to improve focus in the same way. It is much harder to focus when you’re too hot so you will get a genuine mental work out.

Word Of Warning

A double word of warning before you get too excited and ask your coach to start throwing rotten eggs at you. First, make sure that none of your MHP ideas put you in physical danger and/or increase the risk of injury. Using the example of practising in the cold on purpose. It would be essential to properly warm up your body before such a training session. Second, make sure your ideas don’t put you in psychological danger either. By psychological danger, I mean creating an environment that is so hard it actually causes some kind of long term mental scarring to take place. The safest way to do this is by only adding small mental demands to training. Not dissimilar to increasing the overall weight of a dumbbell slowly in certain physical training exercises to reduce the risk of tearing a muscle.

Reduced Consulting Rates For The Less Privileged

Speaking of privilege – did you know that at Condor Performance we charge less to work 1-on-1 with those from less wealthy countries. Yes, that is correct. Despite the fact that all of our sport psychologists and performance psychologists are from Australia are fees are one third less for certain clients. We use The Big Mac Index each year to work out the 15 most prosperous nations in the world. Sporting and non-sporting clients from these countries pay full rate. For all other clients from the rest of the world we offer a 33% discount.

This has allowed us to work with hundreds of athletes from around the world who would not have been able to afford our full rates. But one country has and is really taking advantage of this like no other; India. That’s right, we work 1-on-1 with more Indian performers than almost any other country. Why? For a start there are 1.3 billions of Indian. Think about that for a second. How many table tennis players in India compared with New Zealand? Next, culturally Indian regard psychology as an essential building blocks to success and happiness. Furthermore, there appears to be very, very few qualified sport psychologists in India. So it should come as no surprise that they look beyond India to work with a performance psychology expert.

The Problem with Privilege was written by legendary sport psychologist Gareth J. Mole. Gareth is one of the psychologists who works for Condor Performance. He can be contacted directly via his email which is [email protected].

Decision Making In Sport

Sport psychologist Gareth J. Mole looks at the often overlooked role that decision making plays in the outcome of sporting contests.

Decision Making in Sport
Decision Making in Sport

One of the core concepts of our Metuf model is that we break “performance preparation” down into five parts. There is some debate about the pros and cons of separating performance like this. After all, they’re all related to one another. For example it takes a certain level of motivation – a mental state – to improve muscle strength – a physical component. Our argument is that if you focus on each part as a separate entity then any “crossover” benefit that rubs off onto another area is a bonus to your improvement. Whereas lumping them all together can result in incorrectly assuming you’re doing more than you are. Decision making in sport is a great example of this. In my experience ‘in the trenches’ as a sport psychologist for the last 15 years decision making is rarely targeted by itself.

Specificity is Special

I often tell the anecdote of the coach who once told me he used to get his players to run up sand dunes in extreme temperatures in order (in his mind) to improve their mental toughness. Risky, risky, risky. Don’t get me wrong, I’m sure there are some nice mental benefits of doing this (the most obvious to come to mind is an improvement in the confidence of being able to ensure extreme conditions while exhausted) but that’s a very, very small part of good mental performance.

Those familiar with our Metuf model will know that we use an analogy of the competitive athlete being like a 4 engines aeroplane. In this analogy, the actual main body of the plane is like health and wellbeing. Attached to this are the four engines. Each of which is a key aspects of sports performance. The two on the left wing are ‘below the neck’ in Technical Wisdom and Physical Capabilities. To two on the right wing are ‘above the neck’. They are Mental Toughness and Tactical Wisdom.

Tactical Wisdom is Decision Making in Sport Contexts

Recently a number of our 1-on-1 clients have been asking us for more and more input into their Tactical Wisdom. ‘TW’ is very tricky as in theory it’s entirely mental yet the coaching of these “in the moment” decisions is, and always wants to be, the domain of sporting coaches not a sport psychologists. This is one of the many reasons why it makes so much sense for us to work more directly with coaches.

I’m going to use two examples from different sports here to emphasise my point. First, the decision faced by a golfer whether to “lay up” short of a creek located just before the green or “go for it” by attempting to hit the ball directly over the creek onto the green. Second, the decision by a striker in football (soccer) when near the penalty area to “have a shot” or pass the ball to a teammate.

Risk Versus Reward

Both of these scenarios have what we call a “risk and reward” assessment to them. None of the four options mentioned are obviously terrible and therefore the goal is to train your mind to “make the best decision according to the specifics competitive situation”. Most decision making errors take place when the emotion of the moment trumps the competition situation. Here’s a clue about how to not let that happen (and yes, it requires a bit of hard work).

First, you’re much more likely to make an unemotional decision if it’s a scenario that’s been “mapped out” already. The more often it’s been mentally rehearsed beforehand, the better. This is best done by what we call the “If Blank Then Blank” exercise. Let’s go back to our two examples above.

Although there might seem like an overwhelming number of scenarios, if you really think about it there are probably only half a dozen or so. For example:

“If stroke play then lay up”.

“If match play then go for green”.

But maybe that’s too simple so these might be better:

If stroke play and a par 5 then lay up”.

If stroke play and windy then lay up”.

If stroke play and leading then lay up”.

If stroke play and less than 3 shots within the lead then lay up”.

If any another situation then go for the green”.

And for the other example, the footballer:

“If ball is on / near my right foot with no defender near then shoot”.

“If any other scenario then pass”

If Blank Then Blank”

Human brains are remarkable at learning these “If Blank Then Blank” right from when we’re newborns. Think about it; “If hungry then cry”. And it carries on all the way to adulthood. “If red or amber light then slow down and stop”. Certain commentators have and continue to object to the fact that this exercise appears to bring “thinking” into what really want to be instinctive actions.

Our answer to this is simple. There’s no escaping the fact that certain moments in certain sports require a lot of decision making. The “If Blank Then Blank” exercise simply decreases the chances of a brain explosion while under pressure. In our experience, the greatest benefit of this is the reduction of one of performance excellence’s biggest threats – indecision.

I’m not sure if I’m taking the word too literally but indecision means a slowing of a decision due to being “in the decision”. Basically the decision making process (risk versus reward) is taking longer as it’s new.

In fact, indecision is so damaging to performance it would be fair to say that you’re better off making the wrong decision quickly and with confidence rather than the right one slowly and full of self-doubt.

Gareth J. Mole (sport psychologist)

If you’d some help to improve the decision making aspects of what you do please contact us by filling in this form. We typically reply in less than 24 hours.

Tennis Psychology

Tennis Psychology refers to tennis-specific motivation, emotions, thoughts and focus as well as tactics and on-court decision making.

Tennis Psychology
Tennis Psychology – The Great Ones Take It Very Seriously

We are slowly moving towards a set of values that basically replaces sports psychology with the sport-specific versions. In other words, golf psychology, tennis psychology, ballet psychology etc replacing sport and performance psychology.

In doing so we’re not treating sports as being psychologically all the same, or even that similar to be honest. If you’re a traditionalist reading this then a) relax – read one b) excellent, our SEO endeavours must be working and c) we are not talking about mental health in the context of the sport here we’re referring only the psychological aspects of playing or competing in that sport. 

Tennis Psychology Is Not Wellbeing Within The Tennis Community

So tennis psychology is not the discipline applicable when working with a tennis player who has crippling bipolar disorder. Rather the field of tennis psychology is what helps tennis players and coaches improve mental aspects directly related to tennis.

Plug Alert: Of course the psychologists who consult for Condor Performance can and do assist with both of the above. In other words we help with wellbeing as well as sporting mental toughness. For more on why it’s useful to keep these two “mentals” apart then read this blog post here.

Tennis is, of course, most commonly played one versus one. Therefore the M, E, T and the F from Metuf are all essential parts of tennis psychology. But the U – which stands for Unity – is not irrelevant either due to the fact that many tennis players play doubles and/or team-based competitions (such as the Fed Cup and David Cup).

In fact, it’s interesting to observe the tennis career of Australia’s Sam Stosur who despite having a reputation for being a little mentally vulnerable as a singles players is one of the world’s best doubles and team players. If you factor in the U as being a part of the best definition of mental toughness is would be hard to say that SS doesn’t have a strong mental game.

The Big Four of Tennis Psychology

But the real clues when it comes to being mentally the best on court relate to The Big Four mental aspects of sports:

  • Motivation; In many ways the core of mental toughness and overall performance. When you improve your enthusiasm, passion, desire every aspect of your tennis benefits.
  • Emotions; John McEnroe would have won a lot more than seven Grand Slams has he worked on managing his emotions.
  • Thoughts; Learning to think more about the areas that you have a lot of influence over will have a huge impact on your tennis psychology.
  • Focus; Do you have a pre-point routine that allows you to refocus before the start of each point? If not then get in touch and we’ll show you how.

Tennis Psychology Includes Tactics

And let’s not forget decision making here. Very few sports have the same amount of decision-making requirements compared with tennis.

So when we refer to someone like RF as being the best of all time what we’re actually saying is he’s worked out a way to become really, really good at the above. Sure, he’s technically great and physically good enough but it’s his tennis psychology that makes him a legend.

A quick on-court tennis psychology video is currently being produced and will be placed here when ready.

The Coach Whisperer(s)

The Real Coach Whisperers

Sporting coaches are amongst the most obvious benefactors of performance psychology services.

The Coach Whisperer

Recently, there was a large article about an individual who has become known as the coach whisperer. To keep this article ‘above the waist’ I will refrain from mentioning his name. Nor will I be linking to the abovementioned article online. Instead, I will discuss a number of common themes that have been in the various news articles that I have come across about the coach whisperer:

  • He works (has worked) mainly with sporting coaches
  • The work he appears to be doing is highly psychological in nature
  • He charges for these services
  • He is open about not having any formal qualifications

I am not going to criticise the coach whisperer; mainly due to the fact that I have never met him and prefer to hold off on judging people I do not know. Instead, I shall comment on each of the above. I will describe how they relate to the work that my colleagues and I are currently doing with sporting coaches.

Helping Coaches Become Better Mental Coaches

From memory, I started working with my first sporting coaches around 2010. That means that for the initial five years of our existence we worked with only athletes and other performers. That coach, who I still work with today for two months a year, had one simple request. She asked me to help her become a much better mental coach. And by mental coach, she really meant mental toughness coach rather than a mental health coach. And so we got to work upskilling her mental toolkit. Which, by the way, was not that empty to start with!

It might be worth mentioning that at no point during our many Skype consultations did I actually whisper. In fact, if anything, the conversations have been the opposite of whispering with a reasonable amount of amicable shouting not being uncommon.

Of course, when you work one-on-one with someone for that long it’s virtually impossible not to spend some time on mental health and wellbeing. But when we did, it was to help her as a person, a mother, a wife and ultimately as an employee. At no point were we trying to help her become a mental health expert in her own right.

Coaching Is Highly Psychological 

I remember once having a meeting with a top-level soccer coach and during the meeting, he said: “I am actually the sport psychologist of the team”. I knew what he meant so chose NOT to interrupt him. Only in my head, I said in Australia one can’t refer to oneself as a psychologist with being registered with AHPRA. What he meant, of course, is that being a sporting coach has always been and will always be highly psychological in nature.

Think about it for a second. One of the most sought after attributes of the world’s best coaches is their ability to motivate people. Motivation is arguably the cornerstone of sport psychology and it’s no coincidence that the M from Metuf – our online mental training course – stands for Motivation.

I have read anecdotes about how the coach whisperer motivates the coaches he works with (and therefore their players). These methods are nothing like the ones we use – taken from sports science.

Be Careful What You Pay For

There are rumours that the coach whisperer charges a lot for his “services”. These alleged amounts are significantly higher than the cost of working one on one with a member of the Condor Performance team*. I have always stood by the belief that anyone should be able to give away psychological advice away for free. In other words, do all the counselling and coaching you want with your friends and family as long as no money is changing hands.

But this all changes when there is a fee involved. When you buy something, whether it be a product or a service, you expect value for money in return. In other words, the more you pay the more you should get in return.

I recently upgraded our family car and spent almost exactly double compared with the last time we bought a vehicle. But in my view, this has resulted in us getting a car that is about twice as good – for our purposes – compared to the last one. I was happy to pay more, as got more in return.

There is a story about the coach whisperer working with the head coach of the Queensland Rugby League team during this year’s state of origin series. It’s alleged he charged around $5000 an hour for his advice and told everyone – including those he worked with – they would beat New South Wales three games to zero. In the end, NSW won the series 2-1.

Be careful what you pay for.

*At Condor Performance we charge by the month not by the session and the average spend is between AUS$130 and AUS$350 a month. For this, the client will typically get between 60 and 90 minutes of sessions time. Furthermore, they will get unlimited email and text message support from their psychologist.

We are really confident that our fees provide excellent value-for-money and return on investment. If you want to put this assertion to the test just email [email protected] and ask for a breakdown of our current fees.

How Important Are Qualifications?

My final point is about the controversial topic of qualifications or lack therefore. The coach whisperer is apparently quite proud of his lack of recognised credentials – often boastfull in fact.

As many of you either know or would have worked out the entire Condor Performance team are psychologists. In other words, due to us all living in Australia, we are all fully registered as psychologists with AHPRA. The best way to get an understanding of the benefits of choosing a psychologist, over say a ‘whisperer’ is to listen to my answer to this very question here.

Since I first started working with our first sporting coach in 2010 the ratio of coaches that make up our growing client base has slowly improved. In fact, on the cusp of 2020 close to a fifth of all of the individual client are sporting coaches.

If you are a sporting coach looking to improve your mental toolkit the best place to start is to complete our MTQ-C below.

Golf Psychology

We know more about the psychology of golf than ever before. This article addresses some of the basics of Golf Psychology as we know it in 2020.

The Psychology of Golf
The Psychology of Golf

Golf Psychology Combines Both The Mental and Tactical Aspects of Golf

At Condor Performance we have always worked with a lot of golfers. In fact, since we started providing performance psychology services we’ve worked with more golfers than athletes of any other sport.

One of the many bonuses of this is that we have really come to know the weird and wonderful game of golf well. Our collective familiarity with golf is now so good that we might consider using the term ‘golf psychology‘ to describe what we do with golfers.

In the future, it’s likely the concept of sport psychology will be replaced by performance psychology. When this happens, a psychologist with considerable experience within a performance area (like golf) should be allowed to call themselves a ‘golf psychologist‘. I would happily and confidently refer to the entire Condor Performance team as golf psychologists in golfing contexts.

Why Do We Work With Some Many Golfers?

Golfers are amazing at understanding that their sport is very psychological in nature. Every golfer that has ever played the game has found out the hard way that good swing mechanics will only get them so far. Maybe it was because of a lapse in concentration that resulted in a four-putt. Or just the natural frustration of not knowing why the ball sometimes goes where you want it to and sometimes it doesn’t. Most golfers don’t need to be convinced of the fact that their sport is mostly won and lost between the ears.

Interestingly, many golfers think the famous Yogi Berra quote was about golf when in fact it was about baseball. The actual direct quote from 1925 was “Baseball is 90 per cent mental. The other half is physical.” Somehow this evolved into a version uttered by golfers the world over that “golf is 90% mental”. But is it?

Golfing success, like with any individual competitive sport, is made up of about half non-golfing aspects and half very sporty elements.

Golf Psychology and the Metuf Model

Our Metuf model includes the below analogy of the golfer being like a four-engine plane. The main body of the plane is mental health and wellbeing – and would contribute about half towards golfing success.

Golf Psychology
Golf Psychology starts with mental health and wellbeing.

This half needs to be prioritised first. Why? Because it’s more important to be a happier person than an excellent golfer. The other half consists of the four pillars of modern sports science. Physical, Technical, Tactical and Mental. Tactical is obviously psychological so when I think about golf psychology I am also thinking about on-course decision making.

I recently watched the episode of the Netflix docu-series Loosers featuring Jean van de Velde. During which he reflects on the heartbreak from his famous last hole of the 1999 Open Championship. I was 23 at that time which was the peak of my obsession with all sports but I couldn’t remember most the details. On watching the episode it reminded me that it was a decision making error than actually cost Jean victory that year. On the final hole, with a three-shot buffer, he decided to try and carry the “burn” protecting the green. He didn’t choke, he made one very poor shot selection. The right decision, of course, was to lay up well before the burn.

Golf is 25% Mental To Start With

So golf starts out being 25% mental and then increases from that point due to the fact that it commonly gets ignored – but not by everyone.

A growing ratio of our sporting clients are actually coaches rather than athletes. Many of these coaches are golf coaches or instructors. They come to us when they realise that traditional coaching pathways fall woefully short when it comes to helping them become great mental coaches. We love this approach to golf psychology. The sport psychologist upskilling those in the trenches with the golfers. We literally teach them how to help their golfers master the mental games from the very time that they take up golf in the first place.

Pre Shot Routines Are Essential

A great example of the benefit of this approach is through the use of Pre Shot Routines. PSRs are at the centre of golf psychology because they focused on the 10 to 15 seconds before each short. As my golf clients know after you have established a basic swing I believe that every shot – included those in practice – should follow a PSR. I have seen golf coaches break down into tears when I explain to them that golf shots in practice without a PSR is not actually golf practice at all. Ball bashing, maybe but it certainly doesn’t resemble what will take place out there on the course.

Below is an old video that I dug up to explain how to develop Pre Shot Routines for golf. Note, the video is outdated now so I suggest you watch with curiosity more than trying to copy every single element.

Only 1.5% Of A Round Of Golf Is About The Swing

You need to remember that about the 98.5% of a round of golf – for pros and amateurs alike – does not involve hitting a golf ball. Defined from the start of the backswing to the end of the follow-through. Do the maths if you like:

4 hours = 240 mins to hit, let’s say 80 shots. Each of those shots takes about 2 seconds. 80 multiplied by 2 = 160 seconds or about 3 minutes. So about 3 of the 240 minutes of a round of golf requires “swing mechanics”. Or another way to look at it is 3 hours and 57 minutes of a round of golf has nothing to do with how well you can hit the ball. That’s 98.5% in case you’re still doing the maths.

But don’t take my word for it. Here are some my top favourite golf psychology quotes from golfers you might have heard of.

Great Mental Game Golf Quotes

It’s such a psychological and mental game, golf, that the smallest wrong thing at the wrong time can distract you from what you’re trying to achieve.

Lee Westwood

You could have all the tools in the world, but if you really don’t want to be there, or if there’s something that’s off course that’s playing on your mind. The game of golf is so mental, and if you don’t have everything in the right order, it’s very difficult to win golf tournaments.

Jason Day

Rest is huge because if you’re sleep-deprived, that can definitely run into the mental side of the game and can definitely hurt your game if you’re playing tournament golf.

Jason Day

Staying in the present is the key to any golfer’s game. Once you start thinking about a shot you just messed up or what you have to do on the next nine to catch somebody, you’re lost.

Paul Azinger

If you are a golf coach looking to improve the way you coach the mental side then start is by completing our Mental Toughness Questionnaire for Coaches here.

If you’re a golfer then fill in our Mental Toughness Questionnaire for Athletes and one of our “golf psychologists” will get back to you.

Rugby Union Psychology

Sport psychologist Gareth J. Mole – born in South Africa, educated in England and lives in Australia – is a world leader in the mental side of rugby union

The Most Recent Rugby World Cup was full of Rugby Union Psychology

Observations of The 2019 Rugby Union World Cup

Due to the fact that many readers of The Mental Toughness Digest come from countries where rugby union is not a major sport then let me quickly start this article by providing a quick summary and context of the Rugby World Cup in Japan in 2019 – where rugby union psychology was everywhere!

The first point to mention from a psychological point of view is that the Rugby World Cup is by far the most valued prize in world rugby. In other words, unlike many other sports that all have several majors competitions nothing comes close to the RWC for rugby playing nations.

The Rugby World Cup is played every four years with New Zealand (The All Blacks) taking out the two previous editions in 2011 and 2015. The nine William Web Ellis Trophies have only been won by four countries in total. In fact eight of these nine have been taken home by just three nations – South Africa, New Zealand and Australia.

This means that strong rugby union nations such as Wales, Ireland, Scotland, France, Japan and Argentina have never gotten their hands on the Rugby World Cup.

The Pool Stage of a Rugby World Cup

As a handful of countries dominate the sport the initial stages of the competition are a little strange. Powerhouse countries often beat ‘minnows’ by scores more common in cricket than rugby.

This means a much higher degree of predictability about who will make the final eight compared with a FIFA Soccer / Football World Cup for example. All four previous winners of the Rugby World Cup made it through to the quarter-finals of last year’s event. Furthermore, three of these rugby unions superpowers got through to the semi-final as well with only two-time winner Australia missing out on a place in the final four. Wales beat France to play only their 3rd ever semi-final.

Like most sports, it’s really at the pointy end of the competition – the knock-out stages where the mental side really kicks in. By ‘mental side’ we don’t just mean sporting mental toughness but tactics as well. Decision making, especially that required under pressure, is an entirely psychological process.

Semi-Final One

During the first semi-final that saw the mighty All Blacks take on The Poms (sorry, I mean the English) the game started with a little controversy. The English team, coached by a true lover of mind games Eddie Jones, lined up in a giant V whilst facing the The Haka.

England started their mind games well before the opening whistle in their semi-final against New Zealand. Rugby Union Psychology was in the air.

England was later fined for this which is something I disagree with. I am fine with one country being allowed to have an extra psychological boost just before the opening whistle. However, it should be left up to the opposition to decide if and how they observe or respond to this.

Of course, as is pointed out in this previous edition of the Mental Toughness Digest it’s never possible to really know what factors result in a win or loss in sport. But I suspect that New Zealand was slightly distracted by England’s unorthodox Haka response. England won the match comfortably 19 – 7.

Semi-Final Two

In the other semi South Africa beat Wales 19 – 16 in one of the least attractive games of rugby union you’ll ever see. Tactics completely dominated this game with The Spingboks kicking the ball as often as possible. In my work as a performance psychologist I am becoming more and more involved in the tactical side. This is especially true in the one on one work we do we coaches. Yet even I was stumped about why South Africa would want to give the ball away as often as they did. I suspect the brains trust knew something that I didn’t because The Boks scraped into their third Rugby World Cup final.

On the form of the two semi-finals England were clear favourites to take home the trophy after the final in Yokohama on 2nd November. But form is a hugely overrated concept in sport – it’s a reflection of the past which is completely uninfluenceable.

The Final – An Epic

It was obvious right from the start of the final that the English players were trying far too hard. What, surely it’s not possible to try too hard – I can hear you think? Oh yes, it is my friends.

One of the cornerstones of our mental coaching model – Metuf is the idea that the hard work and effort needs to be kept in the preparation basket. The main aim of sporting competitions is to be as relaxed as possible.

Let me explain why. Motor skills such as catching, passing or kicking a rugby ball fit along a continuum of automaticity. On the one extreme the action is “cognitive” which means is thinking is needed to attempt this skill. Think of a child learning to ride a bicycle. On the other extreme is the Autonomous Stage. Think about the action of brushing your teeth as an example. These action can and should be executed with little or no mental effort. In fact, the less mental effort you apply the more likely your best version of these motor skills will appear.

The Law of Reverse Effect

It is for this reason that my colleagues and I at Condor Performance are such advocates of what we called The Relaxed Competition Mindset. A concept that is based on a theory called The Law of Reverse Effect.

“The greater the conscious effort, the less the subconscious response”. Or understood another way. “Whenever the will (conscious mind) and imagination (subconscious) are in conflict, the imagination (subconscious) always wins.”

Despite having a coach who has a great understanding of the mental side England tried too hard in the Rugby World Cup final. Over-eagerness negatively impacted by their skills.

A Relaxed South African Side

On the flip side a relaxed South Africa kept things simple. They also changed the tactics that they’d used in the previous six games of the tournament. Suddenly they stop kicking as much and ran the ball. The English game plan was in tatters who would have been expecting them to kick.

All of these factors contributing to an emphatic 32 – 12 win. A result that saw “The Boks” equal The All Blacks tally of three World Cup wins.

What is truly remarkable is that six of the nine Rugby World Cups have been won by only two countries – South African and New Zealand.

It is impossible to really know why South Africa and New Zealand are pulling away from the rest. My best guess is it has a lot to do with how seriously they take the mental and tactical side of their coaching development programs.

Concluding Comments ~ Rugby Union Psychology

I will end this article by encouraging you to watch the press conference below with triumphant South African coach and captain. Psychological clues are everywhere. For example, just after winning the most sought after prize in world rugby they’re already planning for the Lions tours two years from now. Enjoy and as always use the space below to add your own thoughts and questions.

Rugby Union Psychology

Author of this post and leading rugby psychologist Gareth J. Mole is one of nine psychologists from Condor Performance.

Cricket Psychology

The sport of cricket is particularly demanding from a psychological point of view – which makes for some mentally very tough cricketers

Jonty Rhodes - Cricket Psychology
This image courtesy of the Mumbai Indian IPL franchise

I think it’s reasonable to say that there is no sport quite like cricket. Certainly from a psychological point of view. Of course all sports are mentally challenging. Many require only certain kinds of mental skills for performance consistency.

Cricket, on the other hand, requires the entire array of mental techniques. We, as sport psychologists and performance psychologists, typically use the whole toolkit during our consulting with cricketers and cricket coaches.

Cricket Psychology Defined

Let’s breakdown the psychology of cricket a little. It is both a team sport and an individual sport. Due to this cricketers need psychological skills that would apply both to team and individuals athletes. Imagine rugby league and golf had a baby! For example, cricket batters requires very specialised forms of communication. The kind normally only applicable to those who play “doubles” in sports. The communication between two batsmen whilst out in the middle is very similar to a doubles pair in tennis. Is this type of communication rehearsed in training? Not a lot in my experience, even at international level.

Communication is a psychological skill even if the communicating is about something very tactical. That is why we have dedicated an entire module of our online, self-guided Mental Toughness Training program for cricket (“Metuf for Cricket”) to team unity and communication skills.

Cricketers execute their skills as individuals but do so as part of a team. Therefore concepts such as team unity and the culture of the dressing room are all pivotal. Without these success will be hard to find.

Team Dynamics Are Key

Kevin Pietersen was statistically the best batsmen to play for England between 2005 in 2014. Yet despite this he has not played for England since being dropped in 2014. It was a controversial decision at the time. However the fact that England’s performances across all three formats since then have improved suggests than team unity might be more important than previously thought.

A Self-Guided Mental Training Program for Cricketers and Cricket Coaches looking to get the Mental Edge

Cricket Psychology – Focus is Essential

Even the shortest forms of cricket last longer than many other sporting contests. Therefore cricketing mental toughness requires extraordinary abilities to focus. To switch on and off (or to switch up and down). Cricketers need to learn patience and focus when it really matters.

I had some great cricket coaches during my school days at Oundle School. But I can’t recall any of them teaching me how to switch on and off effectively for either my keeping nor my batting. Oh, if I could only send a message to my 15-year-old self about Pre Ball Routines.

Recent Examples of Cricketing Mental Toughness

In 2019 there were some amazing examples of cricket psychology at play. Some remarkable displays of sporting mental toughness that have been seen on the cricket pitch for quite some time.

The World Cup Final Over

In case readers do no follow cricket then let Wikipedia summarise what happened at the end of the Cricket Wolrd Cup that took place in England early this year. The final took place between New Zealand and England (hosts) on 14th July 2019 at Lords (the home of cricket):

The two teams were tied on 241 runs at the end of the match, resulting in a Super Over being played to break the tie. On the final ball of New Zealand’s Super Over, after equalling the 15 runs England managed in their over, Martin Guptill attempted to score the winning run but was run out by wicket-keeper Jos Buttler, meaning the Super Over was also tied. England won on the boundary countback rule, having scored 26 boundaries to New Zealand’s 17, thus becoming Cricket World Cup winners for the first time.

What was remarkable from a cricket psychology point of view was just how well all of the players and the umpires handled the extreme pressure of the situation. Huge credit needs to go into those who were assisting with the mental side of preparation of both the Kiwi and Pommy cricket teams.

The Ben Stokes Miracle

Again, in case you were not following the Ashes let me summarise. Ben Stokes scored 135 not out on the final day of the third test to deny Australia the win. From a cricket psychology point of view, the most commendable aspect of Stokes’ innings was just how ‘in the moment’ he was through the whole day. The past and the future of mostly distractions in high-pressure situations and Ben Stokes was the embodiment of relaxed and present-focused.

Steve Smith Stats’

In 2018 Steve Smith was banned for 12 months for the role he played in the ball-tampering incident that shook the world of cricket. Although as performance psychologists we are mindful never to judge everything on the results the fact that Smith scores 333 more runs than any other player in the series (both side) is truly incredible. Obviously we’re biased but it would be hard not to suggest the reason for Smith’s dominance with the bat is due to his amazing cricketing mental toughness.

But don’t take my word for it – have a read of what the current Australian coach wrote about Mental Toughness back in 2010:

View the original article here on the Cricket Australia website

Cricket Psychology Is Part Of Our DNA

As some of you will be aware at Condor Performance we prefer to use psychologists with an excellent knowledge of most sports. This has been one of our core values since 2005. The result is a team of psychologists who between all of us know a lot about most major sports. However there are a few sports which for some reason we are particularly familiar with.

In other words, if you were to score our collective knowledge across all major sports then some will rank much better than others. Cricket currently ranks slightly above all other sports. This is helped by a few lucky coincidences. For example, James Kneller is actually a former elite bowler. Gareth (me), was a child growing up in South Africa when greats like Rhodes, Donald and Cronjé were allowed back from international bans. And of course, our whole team comes from Australia or New Zealand. Two countries that have a long love affair with the sport of cricket.

If you are a cricketer, cricket coach or cricket administrator of any level and would like help with your consistency and performance please get in touch. We would be delighted to assist you in your journey to the next level.